Quiet:
The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain
Introduction
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No generally agreed upon definition of extrovert and
introvert
But general agreement that the two differ on:
Author contrasted Rosa Parks and Martin Luther King: both
changed the world and both acted according to their personality
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Part One – The Extrovert Ideal
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Chapter One – The Rise of the “Mighty
Likeable Fellow”
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Dale Carnegie mirrors the rise of the “Extrovert Ideal”
America shifted from “Culture of Character” to “Culture of
Personality”
Word used in self-help and advice manuals:
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Chapter Two –The Myth of Charismatic
Leadership
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Models of the success of extroverts:
Group dynamics:
Jim Collins – studied high-performing companies and found
that many leaders were introverts
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Chapter Three – When Collaboration Kills
Creativity
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More creative people tend to be introverts
The New Groupthink – “None of us is as smart as all of
us.” Organizational consultant Warren
Bennis, 1997
Research Psychologist Anders Ericsson: “How do
extraordinary achievers get to be so great at what they do?
“Excessive stimulation seems to impede learning.” (page 85)
Brainstorming – performance drops as group size increases
because of 1.) social loafing, 2.) production blocking, and 3.) evaluation
apprehension
Need both collaboration and time alone
Pixar and Microsoft have designed work spaces that
encourage both collaboration and privacy
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Part II – Your Biology, Your Self?
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Chapter Four – Is Temperament Destiny?
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Temperament –
inborn patterns observable in infancy and early childhood
Personality –
influenced by culture and experience
High-reactive:
more sensitive to environment – more likely to be introverts
Introversion and Extroversion about 40% - 50% heritable
“The Orchid Hypothesis” - David Dobbs: many children are
like dandelions and will thrive anywhere, some including high-reactive
children are like orchids and need right conditions to thrive
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Chapter Five – Beyond Temperament
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Our personalities can adapt, but only so far
Each types works best in different levels of stimulation
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Chapter Six – Franklin was a Politician,
but Eleanor Spoke Out of Conscience
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Dr. Elaine Aron, research psychologist
Renamed “high-reactive” to
“sensitivity”
Traits of highly sensitive people:
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Chapter Seven – Why Did Wall Street Crash
and Warren Buffett Prosper?
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Sensitivity to risks and rewards:
In higher education, introverts outperform extroverts
- have more persistence
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Part III – Do All Cultures Have an
Extrovert Ideal?
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Chapter Eight – Soft Power
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Other cultures value introversion
Find it hard to fit into our culture
Quiet persistence – Gandhi
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Part IV – How to Love, How to Work |
Chapter Nine – When Should You Act More
Extroverted Than You Really Are?
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Person-Situation
debate:
Free Trait Theory
– Professor Brian Little, Harvard – Introverts can act like extroverts when
doing something they are passionate about
Behavior Leakage
– signals will “leak out” when we behave against our personality
Self-Monitoring
– ability to monitor behaviors according to social demands of situation
Free Trait Agreement
– Can act out of character sometimes in exchange for being yourself the rest
of the time
How to identify your own core personality projects:
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Chapter Ten – The Communication Gap
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This chapter discussed a married extrovert/introvert
couple and how they learned to communicate and the story of Jon Berghoff, an
avowed introvert who was a top Cutco salesman while in high school
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Chapter Eleven – On Cobblers and Generals
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Many schools designed for extrovert students
What is best for introverted students?
Be careful how we describe and remember past setbacks –
try to see positive
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Conclusion – Wonderland
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Quotes from chapter: (pages 264 – 266)
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References
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Braden, S. W. & Smith, D. N. (2006) Managing the college classroom:
Perspectives from an introvert and an extrovert. College Quarterly, 9(1).
Cain, S. (2012) Hire introverts. Atlantic Monthly, 310(1), 68-68.
Cain, S. (2012) Quiet: The power
of introverts in a world that can’t stop talking. New York, Crown
Publishers.
Helgoe, L. (2010) Revenge of the
introvert. Psychology Today, 43(5),
54-61.
Sparks, S. D. (2012) Studies highlight classroom plight of quiet
students. Education Week, 31(32), 1-16.
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For Discussion
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